After the Genshin Impact 1.6 updated updated update was released on June 8, 2021, the PC players began to report that they could not enter their game through Facebook. The problem was so serious that the player’s email address and password addresses did not even appear, as a result of which many players were disappointed that they could not access the new content in Midsummer Island Adventure (and, as you know, use your precious Daily original resins).
If you are faced with this problem and were worried that the problem is related to your device or network settings, do not be afraid-the error of entering Facebook seems to have occurred on the side of the developer, which means that something went wrong on the side of Mihoyo, not on your own..
Hoyoverse issued a statement on May 9, 2022 with a request to play their accounts of Hoyoverse with their Facebook accounts to enter the system without failures.
If you still have problems, you can contact the support service to find out if something went wrong with your account. This problem seems to be repeated, so be sure to tie your Genshin Impact account.
To learn more about Genshin Impact, check out the section, does the iOS controller support the Genshin Impact? In professional game guidelines!